Prime Alternatives to Vtiger: Choose Your Own Killer Solution
Robust CRM platform is a powerful tool that can become an irreplaceable helpmate in performing various business processes and day-to-day activities. Even though it often takes a lot of time and effort to implement the desired solution, the promise of increased customer share and profitability makes the undertaking worth a shot. Unfortunately, not all CRM solutions are capable of fulfilling the customers’ ambitious expectations. It may happen, that you will spend months or even years trying to work things out with the chosen platform only to discover that it just doesn’t fit. If that sounds familiar, and you are looking for some alternatives to your present system, read on.
To Switch or Not to Switch
The decision to change a CRM platform is not an easy one. However, there are times, when it’s best to
take that step and move on to a better fitting option. Such is the case for many Vtiger users, who have recently been considering a platform switch.
Vtiger is a popular CRM solution that was originally forked from SugarCRM and now comes in two versions - cloud and open source. Even though the open source application offers some advanced features, such as reporting, customer portal, and an Outlook plugin, many users feel like the Vtiger company has strayed from its original intentions. A few reasons that make Vtiger customers think about migrating to a different platform are:
- No support for the open source version;
- Poorly managed user forums;
- A lot of functions missing in the open source version without the ability to purchase them as modules;
- Some basic features (such as global search) being removed from the new releases of the open source application.
Fortunately, there is an abundance of options for those willing to migrate to a different CRM. To facilitate the selection process, we have prepared a list of 4 effective alternatives to Vtiger.
SuiteCRM - Forever Free
SuiteCRM is another fork to SugarCRM. What distinguishes it from the other solutions is that this platform is completely free and open source, yet at the same time, it provides advanced functionality, active support forum and an abundance of modules.
The free version of the software has to be installed in-house and, naturally offers an unlimited number of users, records, and storage.
There is also a preconfigured version available for those, who would rather use an on-demand solution. The upgrade fee is £10 per user a month. In addition to that, an on-demand subscription gives you the option to use telephone support at the cost of £5 per user a month.
OroCRM - Your Golden Opportunity
OroCRM is a relatively young platform, founded in 2012 by Yoav Kutner, the Co-Founder, and CTO of Magento. This solution is targeted at e-commerce and, in particular, flawless Magento integration. Just like SuiteCRM, OroCRM is committed to an open-source philosophy, allowing developers around the world to access to the code and enhance the functionality of the platform. The system is also known for its high flexibility, allowing users to integrate with other systems and configure to their exact needs easily.
OroCRM comes in two editions - Community and Enterprise. The community version is free and possesses most of the features of the paid Enterprise option.
Bitrix24 - Yielding Flexibility
Bitrix24 is among the most advanced and easy-to-use CRM solutions. One of the peculiarities of the platform is an extremely useful document management feature. Moreover, Bitrix24 can boast about remarkable flexibility both regarding customization and pricing.
The platform offers 4 subscription plans:
- Free - with 12 users and 5 GB of storage (free of charge)
- Plus - with 24 users and 24 GB of storage ($39/month)
- Standard - with unlimited users and 100 GB of storage ($99/month)
- Professional - with unlimited users and unlimited storage ($199/month)
In addition to that Bitrix24 allows to purchase up to 1 TB of additional storage, staying within the same pricing plan.
Zoho - Powerfully Simple
Zoho is one of the leaders in the business software industry, yet this platform to offers an excellent free plan option, which comes with the limit of 10 users and 5,000 records. The pleasant bonus is a mobile app and social CRM. All in all, Zoho is one of the most cost effective solutions. Its first upgrade (for more users, features, and 100,000 records) is only $12/user/month.
Evidently, there is some advanced and affordable alternatives to Vtiger for you to consider. Think about your key business objectives and available resources and simply choose the solution that suits you best. What’s more, there is no need to worry about the data transfer. Trujay, an automated migration solution can more than help you make the CRM switch safe and straightforward. Try free Demo Migration, or contact us with any questions you may have.