10 Best Free CRM Software in 2021

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10 Best Free CRM Software in 2021

You are searching for the new business ideas company owner. Or, maybe you are self-employed. Anyway, we are sure, that you do one's best for your business advance and enhancement. So, you probably know that the ability to satisfy your client’s needs is the key to your business success. Therefore, we can recommend you to pay attention to the customer's relationships increase. That is, you can start using a free of charge CRM. Therefore, take a look at the Top 10 Best Free CRM Software overview.


Best Free CRM Software 2021: Get Ready to Rock Your Business

The modern business world changes rapidly. Therefore, the business owners are in a tight competition with each other. That is, they have to seek for the new solutions constantly to ensure the business development and market leadership retention. As well, the companies with maintained close customer relationships and ability to meet the client's requirements the best is more likely to succeed.
Due to the above-mentioned reasons, it is fear to notice that CRM is a cornerstone to push your company up to succeed. So, let's pay attention to the Free CRM systems as the best allies for customer relationship improvement. This way, we offer you to take a look at the Top 10 best free CRM software 2018 overview.
To begin, let's find out what the free CRM systems mean? What are its main features and benefits? Will its use be useful for the direct business?

There are two types of no-payment CRM systems:

  • freemium CRM;
  • open source CRM.

Whatever, each free CRM type has several cons and pros. So, let's take a look at those.

  • Freemium CRM - have somewhat ultimate functionality, such as the limit of free users, data storage size, contacts, add-on settings, access to the support service/ etc.
  • Open source CRM - offers a full-featured CRM. That sounds great, right? Although, it has some speciality: your company will probably need to hire a specialist (team) or undergo additional training to install and adjust such one CRM. As well, because of this
    inconvenience, you can get the possibility to adapt the platform precisely to your business needs.


Best Free CRM Software: Which One to Try?

So, which free solution is the best one? Unfortunately, we can not answer this question, because of the ideally suited to one business, may be entirely irrelevant for another one.
Therefore, it is proposed to pay attention to the Top 10 best free CRM software 2019 overview by the expert’s and our opinion.

  1. Hubspot CRM
  2. Insightly
  3. Zoho CRM
  4. Freshsales CRM
  5. Bitrix24
  6. Capsule CRM
  7. SuiteCRM
  8. vTiger CRM
  9. Zurmo CRM
  10. Agile CRM


1. Hubspot CRM

Why is Hubspot CRM one of the best free CRM software?
hubspot best free crm

The system’s main advantage is that it is a full-featured CRM. Besides, HubSpot CRM makes the users possible to use all its features absolutely free. By the way, the platform has tons of awards by various review platforms: Gartner, G2 Crowd, Nucleus Research, Comparably. com, financeonline.com, and many others. The solution intends a set of productivity for the sale vendors, service providers, small and mid-sized businesses. It helps to obtain complete sales information and close a number of deals quickly and wisely. Another great feature of Hubspot is its simple navigation and an intuitive interface.
As for the Hubspot price, it is a totally free-of-pay platform that allows you to keep up to 1,000,000 contacts, users, storage without any expiration date and hidden payments.


2. Insightly

Being an end-to-end service, Insightly is recognized as one of the best free CRM software.
Insightly best free crm

The platform has a neatly-equipped package and is one of the most widely used market solutions. As well, the system’s free version is designed for the private entrepreneurs and mini businesses owners. Unlike Hubspot, it is a freemium CRM. So, if you are not frightened by the prospect of receiving additional features for a moderate fee, pay attention to Insightly.
However, Insightly is one of the best free CRM software with a pretty no-payment plan that allows access for up to two users, 2,500 contacts and a data storage of 200 MB free of charge, basic sales tools, social media, and online communities. But, for the advanced features, you will have to buy an update starting from $29/user/month (billed annually).


3. Zoho CRM

Why Zoho CRM is among Top 10 best free CRM software? It is a great force for the sales automation process.
Zoho best free CRM

Currently, it is one of the most popular free CRM for many reasons. First of all, Zoho helps to manage relationships, provide complete automation of sales, lead and e-mail management. The solution can satisfy the small and medium businesses, private entrepreneurs, retailers and service industry needs.
In terms of cost, Zoho CRM is a free platform for up to 3 users and allows to have the data storage up to 1GB. Also, you will have access to the integration, support, project management and a professional analytics board, 10 Email templates, etc. However, to get access to additional features, you can buy a paid edition starting from $12/user/month (billed annually).


4. Freshsales

Freshsales took its place among Top CRMs as it is a quality CRM created for high-velocity teams.

Freshsales best free crm

The CRM can satisfy the sales teams by helping them control thousands of leads and provide a simple and easy-to-navigate interface at the same time. But what makes Freshsales really worthy? There are no bulky procedures and complex set up, strong integration possibilities, advanced functionality due to the integrations, the possibility to capture, nurture, score, divide, verify leads, set up various filters, and more.

Regarding Freshsales price, it is free for small teams regardless of their size but with no analytics, file storage, and with other losses. Also, there are 4 paid plans starting at $12 per month. The good thing is that you will get what you paid for, and nothing else, no hidden fees.


5. Bitrix24

Best free CRM software picks up Bitrix24 as the solution for collaboration.
best free CRM software bitrix24

It is a very compact solution with complete access to all the primary functions. By the way, the system can help you to merge all your contacts in one dashboard, administer them and send emails directly from there. Also, you will be able to manage projects, use video chats and an in-house social network. Speaking of the Bitrix24 benefits, it's worth to note that the solution can work on all devices, operating systems and embedded in social networking profiles. By, the platform is recommended for small/medium-sized teams and is much suited for the sales.
As for the free version, it was noted above that you would get full access to all features. Besides, you can have up to 12 users and 5 GB storage. Otherwise, the paid solution versions do exist, but the difference between them and the free version is small: mainly it depends on the number of users. So, if you want to get more, the price starts at $69/month.


6. Capsule CRM

Top 10 best free CRM software includes Capsule through its social media leads.
best free CRM software Capsule

The platform can help you to transform the customer's relationships into the sales opportunities. As well, the solution can provide its users with the ability to create contact lists, import and classify users by interaction, get statistical reports, track social networks, and store the customer history. By, the Capsule is suitable for the private entrepreneurs, small/medium teams and social network retailers.
The free plan is designed for 2 users, 250 contacts and 10 MB data storage. But, to get wider opportunities, users can get access to two paid plans for $12/month and $24/month.


7. SuiteCRM

SuiteCRM’s flexible deployment makes it one of the best free CRM software.
best free CRM software suite

It is another open source platform that helps to perform non-traditional CRM tasks. Besides, this solution is marked by the possibility to use it in a private/public cloud, on the own server or Amazon. With the help of SuiteCRM, the user will be able to get detailed statistics for the customers, increase sales and conversions, and improve customer care. Another great platform feature is that you and your team can communicate and get the data access easily. With regard to who is assigned a solution? Then, for everyone (it reliably serves small teams and large and experienced groups).
In the long run, SuiteCRM is free with no any paid plans or hidden maintenance costs. That is, all the features listed in the offer are available for free. 


8. vTiger CRM

The vast array of very standard features makes vTiger CRM one of the best free CRM software.
best free CRM software vtiger

It is a Sugar-based open source CRM. At first, vTiger CRM was a part of SugarCRM, but later they became separate platforms. Lately, vTiger offered a free version that we called a shareware freeware because to solution prompted users to install the configured paid version and get unpaid plan only after that. But now vTiger doesn't offer even that kind of free edition, the most low-cost Pricing plan is $10/month.
Nevertheless, the vTiger CRM advantage is its wide range of features, including inventory tracking, billing and project management capabilities. By the way, those are quite unusual to search in other CRM systems.


9. Zurmo CRM

Zurmo CRM is one of the best free CRM software through its possible to mark and predict the main steps toward the desired point.
Zurmo CRM the best free crm

It is a gamified platform, totally free open source CRM system with a convenient set of features. As well, it can help you to improve customer interaction and create an additional incentive to improve team performance. By, similar to HubSpot, the system combines customer relationship, marketing services, sales, and project management. In addition, the Zurmo advantage is it’s simple, fresh interface and remarkable ease of use. Besides, Zurmo allows the users to develop a platform in accordance with their enterprise requirements, customize all processes, personalize accounts, manage the business, integrate to another soft, etc. So, the platform users are the project teams, small companies, service providers, and retailers. Also, the solution is focused on transnational companies.

Zurmo offers a risk-free trial for 30 days for any paid plan that starts at $35/month.


10. Agile CRM

Agile CRM is one of the best free CRM software because it is “All-in-One CRM.”

Agile CRM best free crm
The platform is a novice on the CRM market, but it gains momentum and positive reviews very fast. By the way, the system has many features, including lead, custom data fields and the ability to track email. Because the solution is developed as the "loving small business" one, its primary use is precisely this market segment.
As for the Agile CRM price matter, the free version allows having up to 10 users and 1000 contacts. In addition, you can get the marketing and service functions, unlimited transactions, and documents access.
In case your business is growing, and you want to get additional features, then upgrade the tariff plan to start at $8.99/user/month. Notice that Agile offers additional Discount for those who pay for 2 years ahead.

So, as you can see, free CRM systems can be good as well as the expensive ones.


The Final Notice to the Top Best Free CRM Software

By and large, get information over about any one of the above-mentioned CRM platform, and learn about buyer's consideration at G2crowd.

Also, it is recommended to switch a part of the business information from the solution you are using now, CSV or Excel files to the desired system during the free Sample Data Migration.

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