Zoho vs Salesforce vs SugarCRM: CRM Collision

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Zoho vs Salesforce vs SugarCRM: CRM Collision

With no doubt, customer relationship management software is a must-have tool for successful business running. In a nutshell, it offers much more than a professional collaboration between your coworkers and customers. CRM automates your sales and marketing activities, tracks business deals, provides real-time reports and documents sharing. While it comes to CRM platforms, pay attention to the solutions that worth a closer look, Zoho vs Salesforce vs SugarCRM.


Zoho is one of the top-rank CRM platforms in the market share. It was launched in 2006. This software provides its users with basic features. Generally, Zoho is oriented for small business.


Speaking about Salesforce, it should be pointed out that it’s probably the oldest CRM software. This web-based software is focused on the most prominent aspects of the smooth business running.


SugarCRM provides its users with professional features and options. It’s deployed by over 1.5 million users in more than 120 countries in 26 languages.


These above-mentioned CRMs are worth to be closer viewed as they have been asserted as solutions for building successful companies and organizing perfect interaction with customers.



Zoho vs Salesforce vs SugarCRM: Three-Corner Elections


This comparison deals with a side-by-side comparative analysis that will help you to find an affordable software that will fit your business requirements.


Price and Editions


Zoho offers 5 editions that provide a vast amount of feature sets.


  • Free (up to 10 users) edition for startups
  • Standard ($12 user/month) sales features for small companies
  • Professional ($20 user/month) CRM for mid-size business
  • Enterprise ($35 user/month) options for large organizations
  • Ultimate ($100 user/month) completely all-in-one solution


Salesforce has 4 packages at different prices and options.


  • Lightning Essentials – $25/user/month/billed annually.
  • Lightning Professional – $75/user/month/billed annually.
  • Lightning Enterprise – $150user/month/billed annually.
  • Lightning Unlimited – $300/user/month/billed annually.


SugarCRM provides you with 3 paid editions:


  • Sugar Professional ($40 user/month). It includes sales automation, lead management, reporting, and customization.
  • Sugar Enterprise ($65 user/month) possesses forecasting options, 24/7 professional support.
  • Sugar Ultimate ($150 user/month). It comes with an assigned technical managers and a private clouds.


Zoho vs Salesforce vs SugarCRM Workflow and Reports Management


Zoho workflow possesses a point-and-click dashboard. It provides an automated email sending and task assignment. Zoho's report includes information about all company activities.


Salesforce CRM enables you with the intelligible reports of all deals and actions. Moreover, each department in your firm may customize reports according to its demands. Apart from data centralization, this platform offers the workflow for managing the course of marketing campaigns and work with the prospects.


SugarCRM workflow provides automation of tasks and events as well as notification about business activities. Moreover, using robust SugarCRM analytics, you can easily create different reports with specific filters, and then share them with other users and departments.


Last, but not the least difference among Zoho, Salesforce, and SugarCRM is a mobile focus. In this way, SugarCRM and Zoho allow free mobile access to all editions, while Salesforce mobile access costs $50 users/month.



To Draw the Line


It is worth emphasizing that before choosing your customer relationship management software, try to clarify what exactly your CRM should do in the end and how much money, time, and effort you are ready to invest in implementation. In case, you have already made up the decision about the Zoho vs SugarCRM vs Salesforce comparison, you may use Trujay, automated service to migrate to Zoho, Salesforce, or SugarCRM easily in just 4 simple steps.


So, Import a part of your data from CSV, Excel, GSuite, or another CRM to the chosen platform by Starting a Free and Secure Sample Migration!



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