Zoho CRM vs SugarCRM: Who Gets the CRM Throne

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Zoho CRM vs SugarCRM: Who Gets the CRM Throne

Currently, there is a huge number of content relationship management systems (CRM) existing at the Web. Choosing the right CRM software has become rather a difficult procedure. The article below aims to provide a simple and clear comparison of Zoho CRM vs SugarCRM. It outlines the key benefits of both platforms and helps to make a business oriented decision while selecting between these two solutions.

General Overview

Sugar and Zoho are two of the most popular systems for small and mid-size businesses. Each of them offers various kinds of useful features to handle your sales, marketing, support and development departments. You are welcome to check the editions and prices of the systems.

Zoho CRM

SugarCRM

Free Edition

$0 for 3 users

Community Edition

$0

Standart

$12 user/month

Professional

$35 user/month

Professional

$20 user/month

Enterprise

$60 user/month

Enterprise

$35 user/month

Ultimate

$150 user/month

User Interface

SugarCRM

is considered to be the easiest system to use out there. Its UI is presented by the tabs structure and hover-over navigation. It provides related dashboards and includes reports to your company modules that results in simple and quick access to the most relevant and needed information.

Comparing UIs of software - Zoho dashboard is a bit easier and more straightforward. The system displays all actions and tasks on a three-row toolbar, however, when new leads and activities are being added the interface can quickly become crowded.

Functionality

In case you need easy to use and effortlessly to master CRM solution - Zoho might be a perfect fit for you. This system provides a full set of core modules, which is developed for companies with simple to standard requirements. However, in case you need more powerful and advanced CRM functions and business opportunities for your business - then Sugar will be a good decision to evaluate. To wrap it all up, here is a list of supported modules by both systems.

To Sum Up

Both are professional CRM solutions if used in the right context. The real deciding factor comes down to what you really need your CRM software to do in the end and how much time and money you are willing to put into it. It should be a subjective choice based on personal preferences.

If you’ve made your decision and searching the way to move your CRM data from Zoho CRM to SugarCRM or vice versa Trujay will do it for you in an entirely automated manner.

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